• Start with your usual size. If you fall between two sizes, we recommend sizing up. For example, if you're between M and L, go with L for the best fit.

• Every order is processed and dispatched within 1 to 3 days of being placed.

• We stand behind every product we sell — that's why we offer 30 days returns for complete peace of mind.

Yes! Once your order has been shipped, you'll receive a confirmation email with your tracking number and a direct tracking link so you always know exactly where your package is.

• Absolutely. All payments are secured using SSL/TLS encryption, protecting your details throughout the entire transaction.

• No financial information is ever stored on our website. We use advanced fraud prevention protocols to keep every purchase safe and secure.

For any questions, feel free to contact us directly.

Our customer care team is happy to help and is available Mon–Fri from 9:00 AM to 6:00 PM and Sat–Sun from 10:00 AM to 4:00 PM.

Email us at info@claireandsophiemontreal.com or visit our Contact Us page.