Buy 2 & get 10% Off
We want you to feel completely confident in every purchase. That is why every order is covered by our 30 day return policy — take your time to try your new pieces at home, and if something is not quite right for you, simply return it within 30 days.
Your satisfaction and peace of mind always come first.
WHAT PEOPLE SAY
Customer Reviews
BASED ON 3478+ REVIEWS
FAQ ?
• Start with your usual size. If you fall between two sizes, we recommend sizing up. For example, if you're between M and L, go with L for the best fit.
• Every order is processed and dispatched within 1 to 3 days of being placed.
• We stand behind every product we sell — that's why we offer 30 days returns for complete peace of mind.
• Yes! Once your order has been shipped, you'll receive a confirmation email with your tracking number and a direct tracking link so you always know exactly where your package is.
• Absolutely. All payments are secured using SSL/TLS encryption, protecting your details throughout the entire transaction.
• No financial information is ever stored on our website. We use advanced fraud prevention protocols to keep every purchase safe and secure.
For any questions, feel free to contact us directly.
Our customer care team is happy to help and is available Mon–Fri from 9:00 AM to 6:00 PM and Sat–Sun from 10:00 AM to 4:00 PM.
Email us at info@claireandsophiemontreal.com or visit our Contact Us page.
Our customer service is available Mon-Fri: 09:00 AM - 6:00 PM | Sat-Sun: 10:00 AM - 4:00 PM Average answer time: 24h
Always free shipping with Track & Trace with Canada Post
Always available within 24 hours response
Easy returns within 30 days